Peace of Mind Returns
Don’t worry, returns happen and we apologize for any inconvenience. We strive for excellent customer service so with our peace of mind returns you can put your mind at ease knowing you will receive a smooth sailing transaction. Our 30 day hassle free return policy is simple and straight forward, just follow these steps.
– CONTACT US. Yup! We’re here for you. Simply shoot us an email with your order number and a few details about your item.
– SHIP IT BACK. You can use the original packaging or whatever works for you. Sorry we cannot refund you your shipping cost.
– RECEIVE YOUR REFUND. When we receive the item in its original condition, you receive your refund. It’s pretty straight forward. As long as we see it’s the original item sent to you, no damages and in original condition…your refund would be on the way.
Things to keep in mind. If your item arrived to you damaged in shipping or defective, please contact us immediately and we will resolve any issue. Otherwise, once the item is delivered and checked out we will refund your payment back to your same payment method. Please expect a delay if you ship your package back around a holiday. And NO RETURNS ON ‘AS IS’ products.
That’s it! No headache necessary. Still have a question? Don’t hesitate to contact us at firstname.lastname@example.org.